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Self-exclusion

Purpose and Scope

Ufabet is committed to responsible gambling and provides a formal self-exclusion mechanism that applies to all Ufabet products and services. This policy explains how to request self-exclusion, its effects, duration options, and the process for termination or reactivation.

Exclusion Periods and Defaults

  • The self-exclusion may be requested for a period of 3 months to 5 years, or for an indefinite term, at the user's option.
  • If a period is not specified in the request, the account will be closed for 6 months by default.

Request Process

  1. Submit a self-exclusion request to Ufabet Customer Support via the in-platform channel or the official support channel.
  2. Specify the duration of the exclusion. If an indefinite period is requested, indicate that explicitly.
  3. Ufabet will verify the request and the user’s identity, record the exclusion, and immediately suspend access to the account for the duration specified.
  4. During the exclusion, the user will be denied access to all Ufabet products and services, and no promotional communications will be sent.

Effects of Self-Exclusion

During the exclusion period, the user’s Ufabet account will be inaccessible and the user shall not participate in any gambling activity on the Platform. The exclusion covers all Ufabet brands, products, and services. Any attempt to access the account through third party methods will be blocked. Ufabet will maintain appropriate controls to enforce the exclusion.

Termination and Reactivation

At the conclusion of the exclusion period, the account will be automatically reactivated unless a termination request is received. A user may request termination before the expiration of the exclusion by contacting Customer Support; such termination will take effect after a 24-hour cooling-off period during which the user may reconsider the decision.

Responsible Gambling Support

Ufabet provides access to responsible gambling resources and may offer information about external support services. If gambling-related concerns arise, users should seek professional help. Ufabet will provide reasonable guidance and will refrain from pressuring the user.

Privacy and Data Handling

Self-exclusion requests and related personal information are processed in confidence in accordance with Ufabet’s Privacy Policy. Data retained for the period of the exclusion will be treated in compliance with applicable data protection laws and regulatory requirements. Information may be disclosed to regulatory authorities as required by law or as necessary to enforce the exclusion.

Policy Updates

Ufabet reserves the right to amend this Self-Exclusion Policy. Updates will be posted on the Platform and will become effective upon posting. Continued use of the Platform after an update constitutes acceptance unless the user elects to terminate the relationship before the update takes effect.

Contact Information

To submit a self-exclusion request or obtain assistance, contact Ufabet Customer Support via the in-platform messaging system or through the official Support page. All communications will be treated confidentially in accordance with this policy and Ufabet's Privacy Policy.